Meet your digital Sidekick, that helps users install pre-approved applications without having to wait. Due to Covid pandemic, IT Help-desk tickets increased by 35% monthly which in turn resulted in IT Helpdesk melt-down. We discovered upto 20% of the IT Help Desk tickets are related to Software Installs.
A unified solution for software installation requests handled by multiple channels.
(Self Service Portal, ChatBots, and Self-Heal agent)
Eliminate the need to raise tickets for Pre-Approved Software Installation Requests.
Let end-users place installation requests from any app they are familiar with, like ChatBots, ITSM, Teams etc.
Anakage Cobots collectively automate your software installations and perform failed patch management.
Automate Software Installations
Automated Software Installation Tool
Currently pre-approved software installation necessitates packaging and SCCM push. This makes business users to wait and consumes IT engineer's time repeatedly, especially for ad hoc installations. For organizations centrally managed, regions can not make ad hoc pre approved software installations easily owing dependency on central IT.
Remote Software Deployment
Deploy softwares remotely without taking remote control. Approve a software install request and Anakage Cobots will do the rest. IT admin can target specific user/end-points with filters like which version of software, the list of softwares an end-point has. With software packaging, deploy all the software packages to selected end-points in one go.
Automated Software Installation
End users can request software through Anakage’s Bot integrated with their communication tools and get them installed automatically on their machines. Admins can set rules for Essential software specific to their organizations to automatically deploy them to the endpoints where they are not installed.
Automate Software Distribution
Anakage cobots automatically deploy missing software on endpoints based on company policies. Ensure your teams/groups/departments are up-to-date on the latest software. Uninstall unwanted/suspicious software remotely from a compliance standpoint. Maintain a set of compliance rules for your endpoints.
Software Package Deployment
With Anakage, patch management is a breeze. Automated patch installation ensures all your endpoints remain up-to-date. Whenever any software/scripts/patches need to be deployed, simply upload them and deploy. This is as simple as it gets!
Remote Deployment Software
Anakage Cobots work seamlessly with any existing ITSM, increasing the efficiency of your IT processes. Anakage platform can talk to all ITSM tools including ServiceNow, Cherwell, Manage Engine, BMC remedy, Freshdesk etc.
Easy for end users to use, We can add and remove the latest version of the software in the portal and we can download from portal applications which is part of the portal.
Heal IT & Selfhelp online solution. Support is awsome.. We also got support and resoltution of issue as per defined SLA. Support team members are technically proficient and friendly.
User Friendly and help user to install applications without IT help. Thats Great!
Really it's good product in all automation scripts. Application installation and Compliance part it's very helpful .
" In less than three months after deployment, proactive and self-help solutions eliminated manual resolutions, reducing the time and efforts of service desk engineers on around 1,000 incidents per month." - Vice president and head of technologyread more...
A large Telecom and wireless service provider automated 100% of routine employee onboarding and offboarding AD tasks using Anakage's AD Task automation module.read more...
" Anakage Cobots provide just-in-time knowledge when working on a particular task, and they can be deployed on top of any application." -Automation Program Managerread more...
A large Oil and Gas public sector company overcame scripting and ITSM integration limitations of incumbent monitoring tool to reduce endpoint issues and capture ' in the moment ' user feedback on ticket closure in ITSM.read more...