
Automate ITSM log analysis and end-point issue resolution
Identify what to automate and effortlessly automate tasks without scripting.
Challenges

Repeated manual cumbersome ITSM log analysis of existing and potential issues in the environment
Identifying opportunities for automation and new solution creation using scripting
Manually resolving and updating ITSM tickets
Failure of IT self-help tools owing to poor user adoption
Analyze, Plan and Automate

Automate ITSM Log analysis
Automated Log Analysis
Anakage Log Analyzer tool automates the process of manually analyzing ITSM logs and hours of searching for existing repeated issues without heavy integrations and setup requirements.

Automate Solution Identification
Effortless Solution Identification
Anakage Log Analyzer model enables IT teams to effortlessly analyze which solutions are working well and which are not and what new solutions must be built to further enhance automated End user support services.

Automate Solution Identification
Automated ITSM Ticket Resolution
Anakage model reads ITSM tickets, understands what the ticket is about, and intelligently fires appropriate solutions on the user's machine, prompting the user on the screen with a digital CoBot (In-App guided user support flows)

Access Powerful Prompts from Anywhere
Omnichannel Access to Enhance User Adoption
Anakage provides "In-App" guided user support Solution notifications on the desktop, Anakage's self-service apps, besides Teams whenever a user submits a self-serviceable incident or SR in any ITSM tool.
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