Anakage Cobots
Empower your users to fix any IT issue.
Host all formats of self-service content
Host resources of various formats like PDFs, docs, links, videos, pictures, and Online cobot.exes and make these accessible from other applications like Chatbots.
User-friendly responsive application
Content dynamically adjusts based on user behaviour, form factor, powered by a recommendation engine, enhancing engagement and digital adoption.
Optimize User Experience with Search Strings
Track and analyze search queries and strings for tailored Self-Help content.
Content and Campaign Management
Allows admin to create on-screen campaigns, customize logo, banner, and colours, and add survey links, announcements and solutions for enhanced employee experience.
Analytics
Analyze insightful reports on visitor analytics, solution analytics, usage patterns, user feedback, and granular data points on the success/failure of solutions.
Integration
Integrate Self-Service application and Cobots with Active Directory, Single Sign-On and ITSM, respectively to provide a secure and seamless user experience.
testimonial
Customers love us
"In less than three months after deployment, proactive and self-help solutions eliminated manual resolutions, reducing the time and efforts of service desk engineers on around 1,000 incidents per month."
Kishore Kumar Ranjan
Vice president and head of technology
"Anakage Cobots provide just-in-time knowledge when working on a particular task, and they can be deployed on top of any application."
Kunal Bhatt
Associate director of automation
Case Studies
- High Tech
- Telco
- Auto
- Energy
By automating Physical Asset Verification, we reduced the incidents and SRs at the source by 30%
" In less than three months after deployment, proactive and self-help solutions eliminated manual resolutions, reducing the time and efforts of service desk engineers on around 1,000 incidents per month." - Vice president and head of technology
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Automated 100% of routine Active Directory tasks
A large Telecom and wireless service provider automated 100% of routine employee onboarding and offboarding AD tasks using Anakage's AD Task automation module.
read more...Reduced 75% of application usage errors in an Invoicing application
" Anakage Cobots provide just-in-time knowledge when working on a particular task, and they can be deployed on top of any application." -Automation Program Manager
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Increased User-experience with Onscreen Campaign
A large Oil and Gas public sector company overcame scripting and ITSM integration limitations of incumbent monitoring tool to reduce endpoint issues and capture ' in the moment ' user feedback on ticket closure in ITSM.
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Blog & News
Resources
