
Automate Active Directory Management with AD Task Automation Module
Automate repetitive and pre-defined tasks to reduce IT Helpdesk burden and User support cost.
Challenges

Cumbersome and Inefficient Manual Active Directory Management
Manual active directory management can burden IT teams, leading to wasted resources, slow ticket resolution times, and security concerns.
Traditionally, AD tasks are handled manually in organizations worldwide that require:

Complex scripting processes and expensive active directory automation tools
Scripts can help automate tasks, but scripting itself can be complex and time-consuming, and IT engineers are constrained by time and effort.
Available tools in the industry
How Anakage Automates Active Directory Management?
HR or Admin raises a request in ITSM for AD setup.
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Via API, the active directory automation engine reads the ticket, extracts the task details, and takes appropriate action on the synced active directory.

After performing appropriate actions on the active directory, the active directory automation engine updates the original ticket in the ITSM and emails the HR and Admin upon task completion.

Moreover, task reports are also sent to the Anakage Admin Dashboard for reporting and monitoring.

For local Admin rights, the Proactive CoBot gets instructed by the AD automation engine to grant local admin rights requests once these requests are approved in ITSM.

For permanent OU changes, approved requests from ITSM are read via APIs and acted upon automatically to reflect these changes on AD server and enforce GP updates locally.

Automate Crucial Repetitive Tasks with
Anakage AD Automation Modules
PASSWORD RESETS
BULK PROFILE UPDATES
USER CREATION/REMOVAL
VPN ACCESS
BIT LOCKER ENCRYPTION
ACCOUNT UNLOCK
FILE DOWNLOAD EXCEPTION
AND MORE. . .
Features
Anakage AD Task Automation

Cost Reduction Mechanism
Reduces the volume of support tickets, performs tasks automatically on the Active directory, and optimizes investments in IT service management.

Streamlined onboarding and offboarding
Streamlines employee onboarding and offboarding with automated user creation, profile updates, and user removal.

Automated Remediation
Helps complete tasks on the Active Directory, update ticket status on the ITSM portal, and send email updates eliminating the need for manual remediation.

Solution Analytics
Achieves improved visibility of successful and unsuccessful tasks for AD administrators.
Case Study
A large Telecom and wireless service provider automated 100% of routine employee onboarding and offboarding AD tasks.
Read the Case Study
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