Cumbersome and Inefficient Manual Active Directory Management
Manual active directory management can burden IT teams, leading to wasted resources, slow ticket resolution times, and security concerns. Traditionally, AD tasks are handled manually in organizations worldwide that require:
- Dedicated AD Admins who sometimes cannot handle spikes
- Manual status updates on ticket closure
Complex scripting processes and expensive active directory automation tools.
Scripts can help automate tasks, but scripting itself can be complex and time-consuming, and IT engineers are constrained by time and effort.
- Long approval process
- Security and integration constraints
- Requires knowledge of different scripting languages
- Understanding of ITSM tools and APIs to automate workflows efficiently
- Costs thousands of dollars to hire scriptwriters
How Anakage Automates Active Directory Management?
HR or Admin raises a request in ITSM for AD setup.
Via API, the active directory automation engine reads the ticket, extracts the task details, and takes appropriate action on the synced active directory.
After performing appropriate actions on the active directory, the active directory automation engine updates the original ticket in the ITSM and emails the HR and Admin upon task completion.
Moreover, task reports are also sent to the Anakage Admin Dashboard for reporting and monitoring.
For local Admin rights, the Proactive CoBot gets instructed by the AD automation engine to grant local admin rights requests once these requests are approved in ITSM.
For permanent OU changes, approved requests from ITSM are read via APIs and acted upon automatically to reflect these changes on AD server and enforce GP updates locally.
Anakage AD Task Automation
Customers love us
Easy for end users to use, We can add and remove the latest version of the software in the portal and we can download from portal applications which is part of the portal.
Anil K, IT admin
Heal IT & Selfhelp online solution. Support is awsome.. We also got support and resoltution of issue as per defined SLA. Support team members are technically proficient and friendly.
Bhsim M, Product Manager
User Friendly and help user to install applications without IT help. Thats Great!
Zahid Khan, Technical Support Lead
Really it's good product in all automation scripts. Application installation and Compliance part it's very helpful .
Venkatesh.K, Team Lead
- High Tech
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