Automate Active Directory Management with AD Task Automation Module

Automate repetitive and pre-defined tasks to reduce IT Helpdesk burden and User support cost.




Cumbersome and Inefficient Manual Active Directory Management

Manual active directory management can burden IT teams, leading to wasted resources, slow ticket resolution times, and security concerns. Traditionally, AD tasks are handled manually in organizations worldwide that require:

  • Dedicated AD Admins who sometimes cannot handle spikes
  • Manual status updates on ticket closure

Complex scripting processes and expensive active directory automation tools.

Scripts can help automate tasks, but scripting itself can be complex and time-consuming, and IT engineers are constrained by time and effort.

  • Long approval process
  • Security and integration constraints
  • Requires knowledge of different scripting languages
  • Understanding of ITSM tools and APIs to automate workflows efficiently
  • Costs thousands of dollars to hire scriptwriters

How Anakage Automates Active Directory Management?

HR or Admin raises a request in ITSM for AD setup.


Via API, the active directory automation engine reads the ticket, extracts the task details, and takes appropriate action on the synced active directory.


After performing appropriate actions on the active directory, the active directory automation engine updates the original ticket in the ITSM and emails the HR and Admin upon task completion.


Moreover, task reports are also sent to the Anakage Admin Dashboard for reporting and monitoring.


For local Admin rights, the Proactive CoBot gets instructed by the AD automation engine to grant local admin rights requests once these requests are approved in ITSM.


For permanent OU changes, approved requests from ITSM are read via APIs and acted upon automatically to reflect these changes on AD server and enforce GP updates locally.


Anakage AD Task Automation

Cost Reduction Mechanism

Reduces the volume of support tickets, performs tasks automatically on the Active directory, and optimizes investments in IT service management.

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Streamlined onboarding and offboarding

Streamlines employee onboarding and offboarding with automated user creation, profile updates, and user removal.

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Automated Remediation

Helps complete tasks on the Active Directory, update ticket status on the ITSM portal, and send email updates eliminating the need for manual remediation.

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Solution Analytics

Achieves improved visibility of successful and unsuccessful tasks for AD administrators.

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Customers love us

Easy for end users to use, We can add and remove the latest version of the software in the portal and we can download from portal applications which is part of the portal.

Anil K, IT admin

Heal IT & Selfhelp online solution. Support is awsome.. We also got support and resoltution of issue as per defined SLA. Support team members are technically proficient and friendly.

Bhsim M, Product Manager

User Friendly and help user to install applications without IT help. Thats Great!

Zahid Khan, Technical Support Lead

Really it's good product in all automation scripts. Application installation and Compliance part it's very helpful .

Venkatesh.K, Team Lead


Case Studies

  • High Tech
  • Telco
  • Auto
  • Energy

By automating Physical Asset Verification, we reduced the incidents and SRs at the source by 30%

" In less than three months after deployment, proactive and self-help solutions eliminated manual resolutions, reducing the time and efforts of service desk engineers on around 1,000 incidents per month." - Vice president and head of technology


Automated 100% of routine Active Directory tasks

A large Telecom and wireless service provider automated 100% of routine employee onboarding and offboarding AD tasks using Anakage's AD Task automation module.


Reduced 75% of application usage errors in an Invoicing application

" Anakage Cobots provide just-in-time knowledge when working on a particular task, and they can be deployed on top of any application." -Automation Program Manager


Increased User-experience with Onscreen Campaign

A large Oil and Gas public sector company overcame scripting and ITSM integration limitations of incumbent monitoring tool to reduce endpoint issues and capture ' in the moment ' user feedback on ticket closure in ITSM.


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