Automate Active Directory Management with AD Task Automation Module

HR or Admin raises a request in ITSM for AD setup.

Via API, the active directory automation engine reads the ticket, extracts the task details, and takes appropriate action on the synced active directory.

After performing appropriate actions on the active directory, the active directory automation engine updates the original ticket in the ITSM and emails the HR and Admin upon task completion.

Moreover, task reports are also sent to the Anakage Admin Dashboard for reporting and monitoring.

For local Admin rights, the Proactive CoBot gets instructed by the AD automation engine to grant local admin rights requests once these requests are approved in ITSM.

For permanent OU changes, approved requests from ITSM are read via APIs and acted upon automatically to reflect these changes on AD server and enforce GP updates locally.