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Experience hassle-free troubleshooting like never before: Cobots guide you through every step, providing interactive support whenever you need it.
Anakage Cobots
Empower your users to fix any IT issue.
Resolve issues silently
Empower user-initiated self-healing with automated detection using event sources like registry, logs, files, installs and onscreen activity. Resolve issues in the background, improving compliance and reducing downtime, saving time and effort.
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Get human-like guidance
Get every employee a personal IT support assistant which can guide users onscreen. Cobots provide step-by-step instructions, eliminating the need for guesswork and ensuring efficient problem resolution.
Support all applications under the sun
Provides self-heal and in-app guidance on top of any application without needing any integration or code changes in the base application using Cobots.
Deploy as you want, where you want
Host our cobots in an online self-service portal or an offline desktop application on your premises or in a secure cloud.
Integration with other tools
Integrate with ITSM, active directory, and chatbot, making it a part of your digital workplace.
Reinforce your security layers
Our web-based cobots follow standard security protocols, support HTTPS ports and are digitally signed to ensure that they are tamper-proof.
Analytics and Reporting
Get a comprehensive view of what your users are searching for and gain insights on Cobot usage, resolution time, user feedback, and more.
testimonial
Customers love us
"In less than three months after deployment, proactive and self-help solutions eliminated manual resolutions, reducing the time and efforts of service desk engineers on around 1,000 incidents per month."
Kishore Kumar Ranjan
Vice president and head of technology
"Anakage Cobots provide just-in-time knowledge when working on a particular task, and they can be deployed on top of any application."
Kunal Bhatt
Associate director of automation
Trusted by Enterprises of all Sizes
Case Studies
- High Tech
- Telco
- Auto
- Energy
By automating Physical Asset Verification, we reduced the incidents and SRs at the source by 30%
" In less than three months after deployment, proactive and self-help solutions eliminated manual resolutions, reducing the time and efforts of service desk engineers on around 1,000 incidents per month." - Vice president and head of technology
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Automated 100% of routine Active Directory tasks
A large Telecom and wireless service provider automated 100% of routine employee onboarding and offboarding AD tasks using Anakage's AD Task automation module.
read more...Reduced 75% of application usage errors in an Invoicing application
" Anakage Cobots provide just-in-time knowledge when working on a particular task, and they can be deployed on top of any application." -Automation Program Manager
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Increased User-experience with Onscreen Campaign
A large Oil and Gas public sector company overcame scripting and ITSM integration limitations of incumbent monitoring tool to reduce endpoint issues and capture ' in the moment ' user feedback on ticket closure in ITSM.
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Blog & News
Resources
