Anakage Platform – AI-Powered ITSM & Device Management Platform

Further to this blog post where we discussed 13 points to think about during your automation journey, the foremost of them...

On average, internal support teams receive 492 tickets per month. When your company has downtime, or even worse, a half-day...

A poorly managed IT Help desk could end up causing more harm than good, resulting in failed ROI. Choosing the...

Most of the times the users do not self service in spite of having self-service options provided by ITSM and...

Microsoft Outlook and Windows 10 are one of the widely used email clients and the OS in Enterprises. We find numerous KB...

The Point of Sale (POS) refers to the area of a store where customers can pay for their purchases. The term is normally...

Mac self service application is made for enterprises, wanting to empower their Mac users to self-resolve issues thereby...

While considering Service Automation one of the key things to consider is how to reduce the cycle of Incident to Problem...

Automation is the key. The millennial employee workforce prefers self-service for common occurring issues before reaching...

Anakage Proactive CoBot component is a lightweight application which is installed on end points to resolve end-point issues...