Integrating ServiceNow with Anakage Cobots can significantly enhance IT Service Management (ITSM) capabilities, making processes more efficient and user-friendly. Streamlining ITSM with ServiceNow and Anakage Cobots promotes self-service, automates routine tasks, and ensures comprehensive tracking and documentation of user interactions. Below are three types of integration with ServiceNow: Pre-Ticket Creation Read more…
Further to this blog post where we discussed 13 points to think about during your automation journey, the foremost of them was understanding the importance of data. In this post, we will discuss how to use data to decide ROI and roadmap for your IT Automation journey. We will start Read more…
Issue: It is not unusual to get an error message that says “Microsoft Excel has Stopped Working”. Rather than switching to panic mode, just understand that this error is widespread and definitely not fatal. As a first step, try to figure out what’s causing the “Microsoft Excel has stopped working” Read more…
Issue: Disk Cleanup aids in the defragmentation of your hard drive, resulting in increased system performance. Disk Cleanup scans your hard drive and displays temporary files, Internet cache files, and unwanted software files that you can simply delete. Disk Clean up can erase any or all of such files at Read more…
Issue: There are times when you are unable to see or open attached images in emails that you have sent or received. The only thing we can see is a broken image icon. When this happens, it can be both perplexing and frustrating. The first step is to check the Read more…
Issue: Windows already offers built-in facilities for saving copies of your data to an external hard drive or a shared network location that are simple to use. The procedures below will provide local data backup, which is useful for having rapid access to your information in the event that your Read more…
Issue: Windows users may suffer audio muted or low audio due to the addition of external devices and Windows software issues. In this guide, you can view how to fix the audio issues in Windows. Environment: Audio issue in Laptop or PC Cause: 1. Speaker Output: If you have connected Read more…
Issue: System administrators dread account lockouts, and they happen a lot with Active Directory (AD). The majority of AD account lockouts are caused by one of two ways. Either the user has forgotten their password or they have changed their password on a new device but not on an Read more…
Please use this step by step guide for Server deployment of Anakage – Download all the stuff you will need – The latest java versions both 32/64 bit from http://www.oracle.com The latest MSSQL Express from https://www.microsoft.com/en-in/sql-server/sql-server-downloads. Latest MSSQL management studio from https://docs.microsoft.com/en-us/sql/ssms/download-sql-server-management-studio-ssms?view=sql-server-2017. Latest apache tomcat from https://tomcat.apache.org/download-90.cgi. From this link Read more…
40% of users like to try out to solve the problem themselves before reaching service desk. This number will increase as the average age of workforce is decreasing. Planning the self-service portal properly will make sure it is accessible when users need it most thus reducing more tickets. On the Read more…