Contents
The Challenge: Fragmented IT Tools Are Slowing Down Digital Transformation
Modern IT teams are weighed down by an ever-expanding stack of disconnected tools—service management platforms, automation engines, asset tracking systems, endpoint monitoring solutions, and compliance tools. This fragmented environment creates:
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Siloed Operations and poor cross-tool visibility
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Rising Maintenance and Licensing Costs
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Low Adoption of Self-Service Models
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Limited Automation and Inconsistent Workflows
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Delayed Decision-Making and Governance Gaps
Legacy systems cannot support the agility, automation, and unified control that modern digital workplaces require. Enterprises need consolidation, not more tools.
The Solution: Anakage’s New Unified Platform—One Tool to Do the Work of Many
Anakage has already been helping enterprises move forward with:
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Self-Help and Self-Healing Automation
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Device Analytics and Actionable Triggers
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Compliance Enforcement Workflows
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Bulk Campaigns for Rollouts, Reminders, and Actions
With this new release, Anakage redefines the digital workplace automation experience—bringing together previously siloed functions into a single, intelligent platform.
What’s New in This Release:
🔸 Intelligent IT Service Management (ITSM)
Fully configurable, no-code ITSM with modules for incident, service request, change, and approval management. Integrated SLAs, auto-triage, multi-channel access, and conversational ticketing make it an automation-first service experience.
🔸 Unified IT Asset Management (ITAM)
Track hardware and software inventories, licenses, warranties, and ownership across the asset lifecycle—with built-in audit readiness and cost optimization insights.
🔸 Active Directory Workflow Automation
Automate onboarding/offboarding, group membership changes, and access provisioning using connectors for on-premises AD and Azure AD.
🔸 AI-Powered CoPilot
An intelligent assistant embedded across modules—offering contextual recommendations, guided resolutions, and proactive alerts for both users and agents.
🔸 Low-Code Development Studio
An environment to rapidly build new workflows and compliance rules using a visual, script-free approach—ideal for agile IT operations.
🔸 Advanced Device Monitoring
In addition to standard system health metrics, IT teams can define and monitor custom parameters—enabling personalized, use-case-specific endpoint insights.
🔸 Vulnerability Management
Integrated patching and risk mitigation workflows that allow teams to detect, assess, and remediate vulnerabilities without relying on separate tools.
🔸 Revamped Dashboards
New dashboard views designed not just for operational metrics, but to present trend analytics, ESG impact, and value realization—tailored for both IT and business stakeholders.
The Impact: A Single Intelligent Platform That Eliminates the Need for Many
With Anakage’s expanded release, organizations can eliminate dependence on multiple external tools while unlocking the benefits of deep automation and end-to-end visibility:
| Benefit | Outcome |
|---|---|
| 🔹 Lower TCO | Fewer licenses, fewer integrations, less overhead |
| 🔹 Faster Go-Live | Out-of-the-box workflows enable setup in days |
| 🔹 No-Code Agility | Change processes and build new automations with zero scripting |
| 🔹 Superior Experience | AI copilots, real-time updates, and seamless interactions enhance both end-user and agent journeys |
| 🔹 Strategic IT Visibility | Track operational KPIs, compliance, and ESG performance in one place |
Final Thoughts
This release marks a pivotal evolution in how IT can scale—from fragmented tools to one unified, automation-first platform. Anakage empowers IT teams to accelerate service delivery, reduce cost, and drive transformation at every endpoint.
One platform. No silos. Limitless automation.
Experience the power of unified IT operations—book your personalized Anakage demo today.
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