IT Automation Trends Automation stands as a pivotal force steering innovation and transformation within the IT sector. As the intricacies of technology and business requirements undergo continual evolution, so does the landscape of automation, broadening its influence and relevance. This blog embarks on an exploration of the prominent IT automation Read more…
About the Company This multi-billion dollar company was founded in 1956 and is India’s biggest crude oil and natural gas company, contributing to around 71% of domestic output. The highly engaged staff of approximately 9,500 employees working across India at its many refining and marketing facilities has enabled consistent outstanding Read more…
Planning Service Desk Automation While considering Service Automation one of the key things to consider is how to reduce the cycle of Incident to Problem Management and Change Management thereafter without compromising quality. Problem Management Let’s narrow down key tasks of Problem Management in End User Support space which are Read more…
Most Technology consultants including myself and AI/ML service providers for over a decade have spear headed Digital Transformations with IoT, Cognitive AI/ML and Automation driven technology initiatives so much so that clients now itch to get these technologies into their portfolio of IT Services including Service Desk Automation to create Read more…