Issue:

Skype Does Not Recognize Audio Device?. You have come to the right place. Although Skype is one of the most popular communication tools, it is not without its flaws. Users on Windows 10 have noticed that Skype has an issue with the audio device recognition, however there is a workaround. Playback device issues might be inconvenient, particularly because you won’t be able to hear the other person during a conversation, but you can solve them by using one of our fixes.

Environment:

Skype Does Not Recognize Audio Device

Solution:

Skype Does Not Recognize Audio Device

1. Delete the audio device.  

• Step 1: Select Device Manager from the list after pressing Windows Key + X.

• Step 2: Locate your audio device in the Sound, video, and game controllers category.

• Step 3: Uninstall the audio device by right-clicking it.

After you’ve deleted your audio device, restart your PC, and Windows 10 will install it for you automatically. Check to see whether the issue still exists.

2. Deactivate the audio device temporarily  

• Step 1: Open the Device Manager. By hitting Windows Key + X and selecting Device Manager from the menu.

• Step 2: Locate your audio device in Device Manager, right-click it, and select Disable.

• Step 3: Return to the device’s right-click menu again and select Enable.

• Step 4: Close Device Manager and reopen it to see if the issue still exists.

3. Ensure that your audio driver is updated  

If your audio driver isn’t updated, difficulties with audio devices in Skype can arise; if this is the case, it’s recommended that you upgrade your audio driver. To do so, go to Skype’s website for your motherboard/sound card and download the most recent drivers for your devices. The playback issue should be fixed after installing the newest drivers.

4. Restart Skype  

Numerous customers have reported that difficulties with the playback device can be resolved by just restarting Skype.

• Step 1: Simply locate the Skype symbol in the Taskbar,

• Step 2: Right-click it, and select Quit.

After you’ve closed Skype, reopen it to see whether the problem has been fixed.

5. Double-check that Skype is configured to the right playback device.  

• Step 1: Open Skype and select Tools > Options from the menu bar.

• Step 2: Expand the Speakers section in the Audio settings.

• Step 3: To save your modifications, choose the relevant audio device and click Save.

Check to see whether the problem has been addressed. It’s possible that you’ll have to try a few different audio devices before finding one that works for you.

Conclusion

The above steps can help resolve “Skype Does Not Recognize Audio Device” in Windows system, depending upon whether the engineer or a user could follow the steps to resolve the issue.

The Anakage platform can help resolve issues using “Offline Cobot” which a catalog of one click and user-guided solutions, which could help fix the “Skype Does Not Recognize Audio Device” issue keeping the engineer or the user at bay.

Click here to see a video on “Demo on Anakage Self-Service Portal”.

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