Update Offline Application

This knowledge base article is about updating and deactivating the offline application version from the Admin dashboard.

Navigate to the “Update Self Help App” section in Admin Dashboard

1 – Login to Self-Help dashboard using super admin credentials

2 – Click on Dashboard

3 – Click on the “Self Help” tab, select “Admin Console” and then select “Update Self Help App”

This section allows you to view the latest version uploaded, add a new version and deactivate the versions–

1 – Sr.No.– Serial number of the Offline application installed in the computer

2 – Version–Version of Offline application installed in the computer

3– URL – The URL of the Offline application

4– Active- The status of the Offline application, True: If the Offline application is installed in the computer status is True

5- Facility – The group name

6- Action– Delete: If the Offline application version needs to be deleted, the action can be delete

Update Offline Application

1- Click on the “+Version” in the Upper right section

2- Enter version number. The version number must be greater than the latest version number, the latest version can be found in the “App version” section

3- Select the updator or the solution file, for updating the application select the updator file, for updating the solutions select the solution file

4-Click on save

Note- All this information can be downloaded in Excel by selecting “CSV” on the top right side of the screen

Deactivate Self Help App

1- Click on “DELETE”

2- Confirm by selecting “YES, I’M SURE”

The selected Offline application version will be deactivated.