Self-Heal Agent Version Analytics

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This knowledge base article is about checking the self-heal agent version analytics of users’ from the Admin dashboard.

Navigate to the “Agent Version” section in Admin Dashboard

1 – Login to Self-Help dashboard using super admin credentials

2 – Click on Dashboard

3 – Click on the “Self Heal” tab, select “Analytics” and then select “Agent Version”

This section allows you to view a summary and detailed view of Agent Version Analytics with–

1 – HOSTNAME– Hostname of the computer

2 – USERNAME– Username of the computer

3- LATEST VERSION- Latest version of Self Heal Agent installed in the computer

4– UPDATED HOSTNAME- UpdatedHostname of the computer

5– Installed On- Date and time of the Self Heal agentinstalled in the computer

6- Last Activity– Date and time of the Last Activity of Self Heal agent

Summary and detailed view of the Agent Version Analytics

1- The upper view gives the Summary of Agent Version Analytics

2- The lower view gives the detailed view of Agent Version Analytics

3- The “Version” in the lower section can be compared to “LATEST VERSION” in the upper section to find machines running older versions of Self-Heal Agent

Note- All this information can be downloaded in Excel by selecting “EXCEL” on the top right side of the screen.

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