The Problem with Traditional Patch Management Organizations depend on patch deployment tools like Intune and SCCM to distribute updates and security patches. These tools are effective at scale, but they often leave devices unpatched due to issues such as: Inactive User Accounts: Updates may fail when accounts are inactive. Offline Read more…
Introduction The Gartner IT Symposium/Xpo 2024 is not just an event for executives and tech giants—it’s designed for everyday IT professionals ready to tackle real-world challenges and drive positive change. Whether you manage infrastructure, handle cybersecurity, or lead a small team, your role is essential in making technology work for Read more…
Stay Ahead in IT Support Management with Anakage’s Teams App In today’s fast-paced world of IT service management, innovation is key. Millions of enterprises rely on Microsoft Teams for collaboration and communication. Integrating technical assistance within Teams offers a smooth and efficient solution. Introducing Anakage’s Teams App—a platform that changes Read more…
Integrating ServiceNow with Anakage Cobots can significantly enhance IT Service Management (ITSM) capabilities, making processes more efficient and user-friendly. Streamlining ITSM with ServiceNow and Anakage Cobots promotes self-service, automates routine tasks, and ensures comprehensive tracking and documentation of user interactions. Below are three types of integration with ServiceNow: Pre-Ticket Creation Read more…
Digital friction can significantly impact the employee experience. Understanding and addressing digital friction is crucial for enhancing productivity and satisfaction. With the rise of remote work and flexible schedules, it has become crucial for organizations to eliminate digital friction and provide employees with a seamless digital experience. In this article, Read more…
In the ever-evolving landscape of IT infrastructure, staying ahead of the curve is crucial. Today, we’re thrilled to unveil a groundbreaking update to Anakage’s Mac product lineup, designed to redefine how IT professionals manage and maintain their systems. This Anakage Mac Product Update introduces a suite of innovative features that Read more…
IT Automation Trends Automation stands as a pivotal force steering innovation and transformation within the IT sector. As the intricacies of technology and business requirements undergo continual evolution, so does the landscape of automation, broadening its influence and relevance. This blog embarks on an exploration of the prominent IT automation Read more…
In today’s dynamic tech landscape, businesses are constantly seeking innovative solutions to enhance efficiency and productivity. Enter ChatGPT and Anakage, the dynamic duo transforming IT helpdesk automation as we know it. With their cutting-edge technology and unparalleled expertise, they’re rewriting the rulebook, offering users personalized experiences and businesses a turbo Read more…
Transforming user experience with password reset automation   In this world of digital security and user experience, the password reset process is one of the password security best practices and stands as a pivotal point where convenience meets robustness.  Picture this: An employee, fighting with frustration, strives to log Read more…
In today’s digital world, organizations face an ever-increasing number of security threats. One of the most common threats is the use of unauthorized USB port devices like USB ports etc to steal data or infect systems with malware. To protect themselves from these threats, organizations need to implement endpoint compliance Read more…